Privacy Policy

We respect your privacy.

Silverback Coffee of Rwanda™ is committed to maintaining the privacy of every online customer. Please review in detail our commitment to your privacy and the confidentiality of your personal information. This policy applies to all users accessing our web site and may be modified from time to time.

Silverback Coffee of Rwanda™ does not sell, rent or give away our customers' personal information to other non-affiliated companies or businesses for their profit through the sale of goods of services. We do not sell and therefore do not profit from the sale of customer databases, lists and other personal information to non-affiliated business entities. The only occasion we have to share personal information with third parties is in the general maintenance of the system and the customer database for our own use and benefit.

We gather customers' personal information only so that we may better develop our relationships with customers and for internal processing purposes only. Our customer database will be used to determine customer tastes and preferences so that we may issue updates of our product lists, inform our customers of special services or bargains and generally maintain a positive relationship with our customers. Accordingly, a customer may be asked to provide such personal information, which includes occupation, hobbies and other such information. Should you choose to provide us with this information, it will simply help us offer products and services that we think you may be interested in.

Security
At Silverback Coffee of Rwanda™, we recognize that security and privacy are of the utmost importance in an online shopping experience. We have devoted a great deal of effort to ensure that your personal information is safeguarded while you shop at silverbackcoffee.com.

Data Encryption - Recognizing the importance of security, silverbackcoffee.com is designed to allow submission of orders only if operating in a secure mode. This means that your information is encrypted before passing over the Internet. silverbackcoffee.com utilizes industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of:

  • Potentially sensitive information - such as your name and address.
  • Critically sensitive information - such as your credit card number.
  • Positive Identification - silverbackcoffee.com is registered with site identification authorities to enable your internet browser to confirm the identity of silverbackcoffee.com before any online transmissions are sent.
With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information required to complete and online order.

Privacy for Children Under Thirteen
Children under the age of thirteen (13) are not permitted through our website to (i) purchase any products or services offered by Silverback Coffee of Rwanda™ or (ii) sign up for the Silverback Coffee of Rwanda™ newsletters, catalogs or other offered publications or services. If you are under the age of thirteen (13), an adult must purchase such products or sign up for the offered products, publication or services. In order to respect the privacy of children under the age of thirteen (13), we ask that these children do not provide any personal information to or through our website.

Effective Date: February 1, 2008
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